NPR takes reporter to task for O'Reilly interview
When your own company can't defend you, you're toast. She set O'Reilly up for a skewering, after giving Franken a free pass to zing away. O'Reilly said "screw this," and walked. And she kept on going.

Look at the two transcripts. She gave O'Reilly ammo to blast away at NPR for a month, especially with the fallout that ensued. She also gave Republicans on Capitol Hill bullets to shoot when it's time for NPR to go looking for federal funds. She should have swallowed her pride (and bias) and just offered a cursory apology. Instead, she keeps fueling the fire.
==end of gun metaphors==
Jay Rosen has a good critique of this latest punch-up in the left/right media war.